Showdown is hiring in Guest Services. We need someone who has great communication skills, loves to help people and has a willingness to learn. This position is all-knowing and is integral to the day-to-day operations of Showdown Montana. It requires a thorough understanding of the Snow School programs, lessons, ticketing, season passes, and rental options that are available, for answering customers' questions and making sales. The Guest Services position is also responsible for scheduling & preparing for all schools and groups. This includes printing tickets, checking each school and group in and out, recording attendance, keeping the corresponding binders up to date, and collecting money. This also includes preparing all departments for the upcoming week by knowing and being responsible for our General Calendar. Guest Services is the main connection between all departments and must learn a number of entities of operation and have the ability to discuss it with guests.
Daily tasks would include but are not limited to, answering the phone, responding to emails, sales reports, and general office duties. As the season starts duties would include ticket sales, guest relations, guest information, money handling, time management in a fast-paced environment, radio communication, and miscellaneous clerical duties. You may be asked to perform tasks outside of your specific job description.