Housekeeper

Full-Time or Part Time

Hotel Housekeeper Duties and Responsibilities

• Clean and tidy up hotel rooms, hallways, lobbies, and common areas.

• Dust and polish various surfaces and furniture

• Vacuum, sweep, and mop floors

• Empty trash bins

• Change linens and towels and replace toiletries

• Collaborate with the housekeeping team to complete the daily cleaning schedule

• Restock cleaning supplies in the hand cart

• Report any issues that require maintenance

Hotel Housekeeper Requirements and Qualifications

• Basic knowledge of cleaning equipment and supplies

• Physical stamina for being on your feet throughout shifts

• Able to lift upwards of 25 pounds

• Meticulous attention to detail

• Able to follow instructions

• Time-management skills

Job Title: Guest Services Specialist

Location: The Edith, White Sulphur Springs, Montana

Position Type: Full-Time or Part-Time

Shifts Available: Day and Night Shifts

About Us: The Edith is a premier hotel in the heart of White Sulphur Springs, dedicated to providing exceptional service and a memorable experience for our guests. We pride ourselves on our welcoming atmosphere, beautiful accommodations, and commitment to excellence.

Job Description: We are seeking enthusiastic and dedicated Guest Services Specialists to join our team. Previous customer service/hospitality experience is not required, we will train the right individual. In this role, you will be the face of The Edith, ensuring that our guests receive the highest level of service from the moment they arrive until their departure. Whether full-time or part-time, your responsibilities will include greeting guests, managing check-ins and check-outs, handling reservations, and addressing any guest inquiries or concerns.

Key Responsibilities:

• Greet and welcome guests upon arrival.

• Manage check-in and check-out processes efficiently.

• Handle reservations and room assignments.

• Address guest inquiries and resolve any issues promptly and professionally.

• Provide information about hotel services, amenities, and local attractions.

• Coordinate with housekeeping and maintenance to ensure guest satisfaction.

• Maintain accurate records and handle payments.

Benefits:

• Free Skiing: Enjoy free skiing for you and your family at Showdown during the winter season.

• Paid Time Off: Full-time employees are eligible for paid time off to relax and recharge.

• Health Benefits: High-quality health, vision, and dental insurance for full-time employees.

• Discounts: Huge discounts on lodging for your friends and family to enjoy.

• Flexible Shifts: Choose from day or night shifts to fit your schedule.

Qualifications:

• Excellent customer service and communication skills.

• Friendly and professional demeanor.

• Ability to multitask and handle high-pressure situations.

• Previous experience in hospitality or customer service is a plus, but is not required.

• Proficiency in using hotel management software is an advantage.